- 2023/2024 Fall/Winter Brochure
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- Cancellation Policies
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USAG Ansbach ODR Standard Cancellation Policy
Trips have varying sign up and cancellation dates depending on costs that may be incurred to the program. To register for any activity, a non-refundable deposit of 25% of the trip cost must be made. Payment in full must be made by the stated deadline, or your space on the trip will be filled by another participant from the waiting list.
Cancellations 7 calendar days or more prior to trip departure: 75% refund of total trip price, or credit of 100% of total trip price applied to another trip.
Cancellations between 3-6 calendar days prior to departure: 50% refund of total trip price, or credit of 75% of total trip price applied to another trip.
Cancellations less than 3 calendar days prior to departure: no refund is authorized. Credit of 50% applied to another trip.
If the customer is not present at the time of departure, that patron will be considered a "No Show" and no refund is authorized. A "No Show" is someone who paid for the trip/activity but did not call in advance to notify staff that they will not be participating.
An exception to this policy may be given to customers who document their approved leave was rescinded due to Official Business or an emergency. A letter signed by the commander stating that unplanned Official Business or an emergency kept them from participating is required to be considered for a refund. Official Business is considered field training, deployments, last-minute duty, or a serious illness and must be documented with a doctor’s note.
Trips/activities which incur an external expense cannot be approved for a full refund (i.e., hotel, contracted bus, tour guide, etc.)
Special cancellation policies may apply to individual trips. When special cancellation policies exist, they will be listed on the receipt and in the program information. In this case, the special cancellation policy will supersede this standard policy.
Cancellations initiated by Ansbach Outdoor Recreation will be fully refunded.
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Special Cancellation Policy
This trip requires a 100% non-refundable payment, 31 days prior to departure. Without the minimum number of fully paid participants 31 days prior to departure, this trip will be cancelled.
Cancellations 37 calendar days or more prior to trip departure: 75% refund of total trip price, or credit of 100% of total trip price applied to another trip.
Cancellations between 33-36 days prior to departure: 50% refund of total trip price, or credit of 75% of total trip price applied to another trip.
Cancellations 32 days prior to departure (or the last business day if the cut off day falls on the weekend): no refund is authorized.
If the customer is not present at the time of departure, no refund is authorized. A "No Show" is someone who paid for the trip/activity but did not call in advance to notify staff that they will not be participating.
Trips/activities which incur an external expense cannot be approved for a full refund in the case of cancellations due to Official Business or an emergency (i.e., hotel, contracted bus, tour guide, etc.)
Ansbach Outdoor Recreation recommends purchasing personal travel insurance from a licensed vendor for this trip.
Cancellations initiated by Ansbach Outdoor Recreation will be fully refunded.
- Warrior Adventure Quest (WAQ)
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Warrior Adventure Quest (WAQ) is an Army RESET training tool designed to introduce Soldiers to activities that serve as alternatives to aberrant behaviors often associated with accidents involving recently re-deployed Soldiers. This tool presents coping outlets to help Soldiers realize their own new level of normal after deployment and "move on" with their lives.
In addition, this program is available to all Units and Soldiers. Non-deploying units can participate in the program once every two years. Units within 120 days prior to a deployment or 120 days after a deployment may attend during that time frame. Funding will be provided upon successful completion of the activity and fulfillment of Post-Activity Survey.
WAQ combines existing Ansbach Outdoor Recreation high adventure activities (e.g. rock climbing, mountain biking, paintball, ropes courses, skiing, zip lines, white water rafting, and others) with a leader-led after action debriefing (L-LAAD) tool developed by Army Medical Department (AMEDD) center and school.
The WAQ program is a Leader and Soldier Program designed to support the Ready/Train and RESET phases of the ARFORGEN process. The objective of WAQ is to create a sustainable, enduring program that Army leaders recognize as a viable means to assist Soldier re-integration, maintain combat readiness and increase unit cohesion. Each activity will be followed by a (L-LAAD) and Post- Activity survey. This is designed to draw similarities between the high adventure activity and their Warrior experiences. The L-LAAD will be conducted by unit leadership (Squad Leader, NCOIC, OIC, Commander, etc.) The designated L-LAAD facilitators will need to meet with a WAQ representative the day prior to the event. WAQ representatives will teach the leaders how to properly conduct an L-LAAD.
The WAQ program has been developed into five phases.
Phase I, Leader Training, is for all SSG and above participants and teaches them how to facilitate a leader-led after action debrief (L-LAAD) in response to a significant event in an operational environment.Phase II, teaches these unit leaders how to utilize the same L-LAAD technique when facilitation surrounds an outdoor adventure activity.
Phase III, Soldier Training, presents to all program Soldier participants concepts like personal readiness and resilience and Combat Operational Stress Control, and how they relate to the Warrior Adventure Quest program.
Phase IV, is the outdoor adventure activity (e.g., paddling, riding, climbing, etc.) where team building is combined with challenging activity skills.
Phase V, is the actual facilitation of the L-LAAD by the unit leaders with their unit members to realize connections between the activity they have just experienced and the challenges they may be experiencing in their daily lives.
Unit Responsibilities
- Coordinate with the WAQ POC to schedule your activity and date (3 weeks prior to selected date) and submit the participation roster. Each activity is geared towards a platoon size Unit of 20-35 Soldiers.
- Contact and confirm that your unit will have a facilitator present for the Leader-Led After Action Debriefing (L-LAAD) Training.
- Conduct Soldier Training prior to attendance: Information on why the Army is providing WAQ.
- Each Soldier will also complete a mandatory WAQ post-survey on the day of your scheduled activity. This is important for tracking Soldiers attendance in the program and for funding purposes.
Promotional Materials
- WAQ Program Overview (Phase I & II)
- WAQ L-LAAD Training (Phase I & II)
- WAQ Soldier Training (Phase III)
- Available Activities (Phase IV)
- Paintball/Re-Ball
- Mountain Biking
- Klettersteig (Via Feratta)
- Stand-Up-Paddle Boarding (SUP)
- Kayaking
- Canoeing
- High Ropes Course
- White Water Rafting
- L-LAAD Examples (Phase V)
- Bike Service
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Tune Up
Price
Minor tune up
$39
Major tune up
$69
Complete bicycle assembly
$45
Bicycle disassembly
$40
Bicycle repair express service
$10
Brakes
Price
Add hydraulic fluid to brakes
$5
Adjust brakes (Not Hydraulic)
$5
Adust hydraulic brakes
$7
Replace 4 brake pads (Non disc)
$7
Replace disc brake pads
$5
Replace brake disc/each
$7
Drain hydraulic fluid
$15
True disc
$5
Replace brake lever/each
$5
Replace front brake
$5
Replace rear brake
$5
Install disc brakes
$15
Replace brake cable
$5
Replace brake cable housing/each
$3
Lube cable housing/each
$1
Shifters and Derailleurs
Price
Replace shifter cable
$5
Replace shifter cable housing/each
$5
Replace shifter lever/each
$5
Replace front derailleur
$5
Replace rear derailleur
$5
Adjust front derailleur
$3
Adjust rear derailleur
$3
Lube cable housing/each
$1
Replace rear dropout
$4
Headset and Fork
Price
Repack head set
$15
Replace head set
$15
Rethread head set
$15
Replace solid front fork
$10
Replace shock front fork
$15
Straighten solid fork
$15
Wheels and Tires
Price
True wheel/minor
$8
True wheel/major
$15
Replace front spoke/each
$5
Replace rear spoke/each
$5
Replace front wheel
$3
Replace rear wheel/with cog
$6
Replace front innertube
$5
Replace rear innertube
$5
Repair flat tire/per patch
$5
Mount 1 new front tire
$5
Mount 1 new rear tire
$5
Mount 2 new tires
$8
Install rim tape/per wheel
$5
Mount training wheels
$5
Remove training wheels
$4
Clean rear cog set/1-10 rings
$5
Replace rear cog
$10
Repack front wheel hub
$10
Repack rear wheel hub
$15
Cranks, bottom bracket and chain Price
Lube Chain
$2
Replace left side crank arm
$5
Replace right side crank arm
$10
Rethread crank arm each side
$7
Replace chain
$8
Straighten chain stay
$10
Clean bicycle chain
$10
Repack bottom bracket
$15
Replace bottom bracket
$10
Rethread bottom bracket
$15
Straighten front chain rings/each
$2
Replace pedals
$4
Replace pedal reflectors
$3
Accessories Installation
Price
Install battery light system
$7
Install front battery light
$4
Install rear battery light
$4
Install bar ends
$3
Install bell
$2
Install front fender
$3
Install rear fender
$3
Install grips
$3
Install kickstand
$3
Install rear rack
$5
Install seat
$4
Install seat post
$2
Install spoke reflectors (4)
$1
Install air pump
$3
Install water bottle holder
$3
Mount bicycle computer
$5
Mount computer and cadence
$10
Install child seat
$10
Install aero bars to road bikes
$8
Install cages/straps on pedals
$4
Miscellaneous
Price
Switch handlebar components
$10
Cut seat post tube
$3
Cut handle bars
$3
Bicycle repair cost estimate
$5
Clean bicycle
$15
Classes
Price
Mountain bike maintenance class
$39
Road bike maintenance class
$39
- Camping Equipment
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Equipment
Daily
Weekend
Weekly
1 Person Tent
$8 $12 $32 2 Person Tent
$10 $20 $50 4 Person Tent
$12
$24
$60
6 Person Tent
$15 $30 $75 8 Person Tent
N/A N/A N/A Sleeping Bag
$10
$20
$50
Sleeping Pad
$5
$10
$25
Weekend Camping Package (bag & pad) $25 Sleeping Cot
$5
$10
$25
Ground Tarp
$1
$2
$5
Folding table set
$10
$20
$50
Camping table
$5
$10
$25
Camping chair
$5
$10
$25
Camping stove-propane
$5
$10
$25
Jet Boil stove (or optimus) $5 $10 $25 Fire pit $5 $10 $25 Lantern (USB) $3 $6 $15 Lantern (gas)
$2
$4
$10
Backpack
$10
$20
$50
Child Carrier Backpack
$10
$20
$50
Ice chest, small
$6
$12
$30
Ice chest, medium
$8
$16
$40
Ice chest, large
$10
$20
$50
Ice chest, XL
$12
$24
$60
- Fest and Special Events Equipment
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Equipment
Daily
Weekend
Weekly
Fest tables
$5
$10
$25
Fest bench
$5
$10
$25
Fest table with 2 benches
$10
$20
$50
Grill BBQ w/trailer (Charcoal)
$50
$100
$250
Medium Grill (charcoal) $30 $60 $150 Small traveler grill (gas) $15 $30 $75 Canopy 10x10, pop-up
$30
$60
$150
Canopy 10x15, pop-up
$35
$60
$150
Canopy 10x20, pop-up
$35
$70
$175
Canopy 20x20, frame (ODR staff required for set-up)
$75
$150
$375
Outdoor heater (w/gas)
$20
$40
$100
Bouncy castle, 4x4
$69
$138
$345
Bouncy castle, 5x4
$75
$150
$375
Bouncy castle, 6x5
$89
$178
$445
Volleyball set
$15
$30
$75
Yard games*
$5
$10
$25
Dunk tank
$69
$138
$345
Inflatable obstacle course** $250 Portable Climbing Wall**
$395
Inflatable paintball arena** $495 **Set-up/tear-down/transport fee
* Yard games available: Jenga, horseshoes, yard bowling, tug-of-war, badmintion, ladder ball, corn hole, connect four, croquet (price per game).
**Set-up/tear-down/transport fee for large items is computed at a daily rate when staff and vehicles are available.
- Paintball Arena rental includes set up/take down, masks, markers, air, and 4 hours of play time.
- Late fee is computed at the daily rate for each day item is late. Equipment must be returned clean and serviceable.
- Bikes, Skates, etc.
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Equipment
Daily
Weekend
Weekly
Helmet
$3
$6
$15
Inline skate package
$5
$10
$25
Gravel bike $20 $40 $100 Mountain bike
$20
$40
$100
E-bike
$35
$75
$175
Bike paniers $5 $10 $25 Bike paniers rack $5 $10 $25 Nordic walking poles
$5
$10
$25
Seasonal bicycle check-out $360.
3-month bike check-out $199.
Seasonal E-bike check-out $450.
3-month E-bike check-out $250.
Seasonal Rental for above equipment begins in April and ends by November 15.
- Bicycle rental includes one free tune-up per month.
- Late fee is computed at the daily rate for each day item is late.
- Equipment must be returned clean and serviceable.
- Water Sports Equipment
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Water Sports Equipment
Equipment
Daily
Weekend
Weekly
Canoe w/ paddles and PFDs
$25
$50
$125
Kayak w/ paddle and PFD
$25
$50
$125
Sit on Top Kayak
$25
$37
$100
Stand Up Paddle Board (SUP)
$25
$50
$125
Paddle
$1
$2
$5
Personal Flotation Device (PFD)
$3
$6
$15
- Late fee is computed at the daily rate for each day item is late.
- Equipment must be returned clean and serviceable.
- Snow Sports Maintenance Service
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Service
Price
Hot Wax
$15
Edge sharpening and hot wax
$25
Basic tune-up
$35
Minor base repair (P-Texing)
$35
Major base repair (P-Texing, Epoxy)
$40
Ski bindings mounted
$19
Snowboard bindings mounted
$10
Ski bindings adjusted and computer tested
$10
- Snow Sports Equipment
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Winter equipment check-out
Equipment
Daily
Weekend
Weekly
Adult Ski Set
$25
$50
$125
Child Ski Set
$20
$40
$100
Adult Snowboard Set
$25
$50
$125
Child Snowboard Set
$20
$40
$80
Ski blade set
$20
$30
$100
Helmet
$3
$6
$15
Skis
$15
$30
$75
Ski blades
$10
$20
$50
Ski boots
$10
$20
$50
Snowshoes w/ poles
$5
$10
$25
Ski poles
$5
$10
$25
Snowboard
$15
$30
$75
Snowboard boots
$10
$20
$50
Sled or Toboggan
$5
$10
$25
Cross country ski set
$20
$40
$100
Ski touring set
$19
$38
$195
Adult Ski/Snowboard seasonal rental set $249
Seasonal Rental for above equipment begins in November and must be returned by April 15.
- Seasonal rental includes one free tune-up per month.
- Late fee is computed at the daily rate for each day item is late.
- Equipment must be returned clean and serviceable.
- Hunting, Fishing and Sport Shooting
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There are many opportunities for U.S. Forces personnel to hunt, fish, and enjoy sport shooting in Germany.
For complete information go to the Hunting, Fishing and Sport Shooting page.
- Soldiers Lake
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Soldiers Lake is located at the entrance to Urlas and Shipton Kaserne. It is open daily for fishing from sunrise until sunset, from April to November unles otherwise stated.
Also available at Soldiers Lake: pavilion (reservation required), volleyball and picnic area.
For a complete list of Hunting, Fishing and Sport Shooting activities and information, call Outdoor Recreation or visit the Hunting, Fishing, Sport Shooting web page.
- Frequently Asked Questions
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1. What equipment is available for rental?
This page has a list or you can stop in at the Outdoor Recreation (ODR), Katterbach Kaserne, Bldg. 5807.
2. What are the rates for equipment rental?
They are listed above.
3. How do I sign up for a tour or event?
Call or stop by
ODR (Katterbach Kaserne, Bldg. 5807)
- DSN (314)467-3225
- CIV +49(0)9802-83-3225
MWR Central
- DSN (314)467-1780
- CIV +49(0)9802-83-1780
4. Where can I get my bike repaired?
ODR, Katterbach Kaserne, Bldg. 5807
5. Who is eligible to go on Outdoor Recreation tours/events?
All military ID card holders, DOD civilians, Retirees, and sponsored guests
6. How can I see upcoming trips for the next six months?
This website or by picking up a semi-annual ODR brochure of trips and events.
7. How do I reserve a pavilion/canopy?
By calling or stopping by ODR (Katterbach Kaserne, Bldg. 5807)
- DSN (314)467-3225
- CIV +49(0)9802-83-3225
8. How early should I reserve equipment/bus/venue?
All equipment and bus trip reservations are on a first come, first served basis.
9. Are there driving directions available?
We can provide driving directions to all of the destinations that we visit.
10. Where can I find local campground information?
Stop by ODR, Katterbach Kaserne, Bldg. 5807.
11. Do you offer lessons (skiing, snowboarding, canoeing/kayaking/SUP)?
We offer ski/snowboard/canoeing/kayaking/SUP lessons on all of our trips upon advanced request.
12. What are the cancellation policies for trips?
Should a trip be cancelled due to unforeseen circumstances beyond our control, or if there is a medical emergency or justifiable "official business" precluding participation, a full refund of the trip cost will be granted. Otherwise, a pro-rated cancellation fee will be assessed.
13. Can I transfer my trip ticket to another person if I booked a trip and now I am unable to go on it?
Yes.
14. If a trip is cancelled for any reason, will I get refunded/will the trip be rescheduled?
If the trip is cancelled by ODR for any reason, a full refund to include the deposit will be made. Another option is to transfer the balance to a future trip.
